Welcome to Our Pet Care Community

Welcome to AI宠物管家, your trusted partner in pet care. By accessing our platform, you're joining a community dedicated to the health and happiness of pets everywhere. These terms create a legal framework that allows us to provide you with reliable, AI-enhanced guidance for your pet's wellbeing. We offer personalized pet care recommendations, comprehensive resources, and emotional support for pet owners. Our service is designed for those who view their pets as family and seek science-backed information. You must be at least 18 years old and capable of forming a binding contract to use our services. We may occasionally update these terms to improve your experience or reflect new features. We'll notify you of significant changes, and continued use of our platform means you accept the updated terms. Our goal is always to support your journey as a caring pet owner.

Transparent Subscription Terms

We believe in transparent and fair subscription practices so you can focus on what matters—your pet's wellbeing. Our billing cycles are clearly stated before any purchase, typically recurring monthly or annually. You can cancel your subscription at any time through your account settings. If we offer a free trial, specific terms will be presented at sign-up. After the trial period, your subscription will automatically convert to a paid plan unless you cancel. We want you to feel completely confident in your choice to join our supportive pet care community. While we generally do not offer refunds for subscription fees, we may make exceptions in specific circumstances at our discretion. Please contact our support team with any billing questions—we're here to help.

Your Role in Our Pet Care Partnership

As a member of our pet care community, you play a vital role in maintaining a safe and supportive environment. You are responsible for keeping your account credentials secure and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use. We encourage sharing helpful experiences and questions, but all content you provide must be respectful, lawful, and appropriate for a community of animal lovers. You agree not to use our platform for any harmful, fraudulent, or illegal activities. Most importantly, our AI recommendations and resources are for informational and supportive purposes only. They are not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult with a qualified veterinarian for your pet's specific health concerns.

Our Commitment Within Reasonable Limits

We strive to provide a reliable and helpful service for your pet care journey, but we must acknowledge certain limitations. While we aim for maximum uptime, we cannot guarantee the service will be available uninterrupted or error-free. Temporary disruptions may occur for maintenance or due to unforeseen circumstances. Our AI provides recommendations based on data and patterns, but it is an advisory tool. You are ultimately responsible for decisions regarding your pet's care, health, and training. We are not liable for any indirect or consequential damages arising from your use of our platform. You agree to indemnify us against claims resulting from your misuse of the service or violation of these terms. Our goal is to minimize your anxiety, not add to it, so we set these expectations clearly.